The type of personal information we collect

We currently collect and process the following information: personal identifiers, contacts and characteristics (for example, name and contact details) submitted via the contact form on this website. The information we collect is email address and name. If you supply a telephone number for contact we will hold that data as well in order to process and contact you. We will not hold your data beyond 14. We do not use tracking cookies or other tracking means.

How we get the personal information and why we have it

The personal information we process is provided to us directly by you from the contact form on this website. We use the information that you have given us in order to process your contact request. Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are: (a) Your consent. You are able to remove your consent at any time. You can do this by contacting us using the contact details below

Children’s privacy protection

Our services are not designed for, or intentionally targeted at, children 13 years of age or younger. We do not intentionally collect or maintain data about anyone under the age of 13.

How we store your personal information

Your information is securely stored on our computer servers using secure encryption technology. We keep your name, address (email) and your telephone number (if you provide it) for 14 days. We will then dispose your information by secure deletion from our computer servers.

Your data protection rights

Under data protection law, you have rights including:
Your right of access: You have the right to ask us for copies of your personal information.
Your right to rectification: You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure: You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing: You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing: You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability: You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances. You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you. Please contact us at the contact details below if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at the contact details below. If using the post, please also send copies via email. We will take any such concern you have very seriously.

You can also complain to the ICO (Information Commissioner’s Office) if you are unhappy with how we have used your data. The ICO’s address is…

Information Commissioner’s Office Wycliffe House Water Lanem Wilmslow Cheshire SK9 5AF

Helpline number 0303 123 1113
ICO website https://www.ico.org.uk